Refund policy

At Primary Purpose Supply Co., we want you to feel good about the gear you order. If something is not right, reach out and we will work to make it right.

We offer refunds or replacements for items that arrive damaged, defective, or different from what you ordered. Refund requests must be submitted within 30 days of the purchase date.

To request support, contact us at owner@primarypurposesupply.com with your order number, a brief description of the issue, and a photo of the item when applicable. We will review your request and respond as quickly as possible.

This policy may be updated from time to time. The most current version will always be available on this page.

To help your apparel look its best over time, please follow the washing and care instructions provided with your order.